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Terms and Conditions

Introduction and Scope of Services
Central Asia Tours and its subsidiaries (collectively, ” Central Asia Tours “) provide one or more online platforms (the “Platforms”) with technology for Travellers, Members and Operators to meet online, enter contests, write reviews, search, compare and book travel tours, cruises and other types of activities (“Tours”). Tours are booked directly from the respective independent tour operator offering the Tour (each an “Operator”). The “Travellers” are travellers interested in booking a Tour. The “Members” are persons who completed Central Asia Tours ‘s account registration process. Travellers and Members are jointly referred to as “you”.
The “Services” comprise the availability of listings for Tours which may be accessed by you through the Platforms and which listings are independently created by Operators in their own discretion and responsibility (each a “Listing”) as well as Content (as defined below) which are accessible at samarkandtours.com, including its subpages (collectively, the “Site”) and any related applications (the “Application”).
Central Asia Tours is solely acting as a commercial agent for the Operators. Central Asia Tours is not an operator of Tours, nor is it a provider of Tours, nor a proxy of any operator, nor an insurer. Central Asia Tours does not own, sell, resell, furnish, provide, manage or control any transportation, tour or travel services and does not act as an agent to the Travellers. Central Asia Tours’ responsibilities are limited to exclusively facilitating the availability of the Services and serving as the commercial agent of each Operator.

Applicability
These terms and conditions (the “Terms”), as amended from time to time, apply to your use of the Platforms and the Services. By accessing, browsing or using the Site, Application and Services through the Platforms, you agree to comply with and be legally bound by these terms irrespective of whether or not you registered as a Member and irrespective of the manner used or way of access. These Terms govern your access to and use of the Site, Application and Services and all Content (as defined below) vis-à-vis Central Asia Tours and, where applicable, the Operators. Please carefully read these Terms and also the Privacy Policy and the Legal Notice, each of which is incorporated by reference into these Terms. If you do not fully agree to these Terms, you have no right to obtain information from or otherwise continue using the Site, Application and Services. If you act on behalf of a company or other legal entity, you represent and warrant to Central Asia Tours that you have the authority to act on behalf and to bind that company or other legal entity to these Terms.
Eligibility
The Services are intended solely for persons who are aged 18 years or older. Any access to or use of the Services by anyone under 18 years is expressly prohibited. By accessing or using the Services you represent and warrant to Central Asia Tours that you are 18 years or older.
Privacy
Central Asia Tours’ Privacy Policy apply to you. Please see them for information and notices concerning Central Asia Tours’ collection and use of your personal information. You expressly consent to the disclosure and use of your personal information by Central Asia Tours to the extent permitted in Central Asia Tours’ Privacy Policy. 
Bookings and Payments
Bookings by Travellers with Operators
The respective Operator only, and not Central Asia Tours , is solely responsible to the respective Traveller for honouring any confirmed bookings and making available any Tours reserved through the Services. The Operator, and not Central Asia Tours , is also responsible to provide all information legally required to the Traveller. If you, as a Traveller, choose to enter into a transaction with an Operator for the booking of a Tour, you agree and understand that you will be required to enter into an agreement (including releases) with the Operator only and you agree to accept any terms, conditions, rules and restrictions associated with such Tour requested by the Operator.  You acknowledge and agree that the obligation to provide you with all necessary information is the responsibility of the Operator only. You acknowledge and agree that Samarkand Tours is not a party to the agreement but only acts as the commercial agent to the Operator to the extent of making the Platforms and Services available to you and Central Asia Tours accepts no liability arising from or related to any of your agreements with the Operator unless Central Asia Tours is legally bound under applicable law notwithstanding these Terms.
The Operators are requested to either confirm or reject a booking within the specified timeframe (which is generally within 24 to 48 hours of when the booking is requested, as determined by Central Asia Tours in its sole discretion) or the requested booking will be automatically cancelled.
Once your confirmed booking transaction is complete (including payment) you will receive a confirmation email from Central Asia Tours summarizing your confirmed booking.
Payments by Traveller
You agree to pay for the “Total Cost” (including the price of the tour and, where applicable, taxes, levies and duties) for any booking requested, in accordance with the pricing terms set forth in the applicable booking page, if such requested bookings are confirmed by the applicable Operator. The availability and price of a Tour can change any time until you have received a booking confirmation.
In case only the deposit is payable at the time of booking or booking confirmation, the balance of payment (i.e., the Total Cost minus the deposit) is due and will be payable as stated in the Operator’s terms according to the booking page. If you fail to pay the remaining cost as stipulated, your deposit will be forfeited without recourse. 
Central Asia Tours in its own discretion collects (through third-party payment processors) the Total Cost (as one payment or deposit plus balance payments) for and on behalf of the Operator as commercial agent for such Operator. You hereby authorize the collection of such amounts by charging the credit/debit card provided as part of requesting the booking, or by one of the other payment methods as described on the Site or Application.
Traveller Cancellations and Refund
If:

  • the applicable Operator does not confirm the requested booking, or,
  • as a Traveller, you cancel your requested booking before the requested booking is confirmed by an Operator,

any amounts collected by Central Asia Tours or its third-party payment processor will be refunded to the Traveller within a commercially reasonable time, depending on the selections the Traveller made via the Site and Application, and any pre-authorization of such Traveller’s credit/debit card will be released.
Once your booking is confirmed by the applicable Operator, the Total Cost of your Tour is subject to the cancellation and payment terms of the Operator. Please carefully read the terms and conditions of the Operator as it pertains to the applicable Tour and important information in the Listing, the booking page and your reservation confirmation for policies as applied by the Operator. A cancellation must be done via your booking conversation page, and, in accordance with the rules and procedures of the Operator.
If you are advised that your booking is on an ‘on request’ basis (which is typically the case for tours booked shortly prior to departure), the Total Cost of your Tour is subject to the cancellation and payment terms of the Operator from the moment when you have submitted the booking request. When a tour is ‘on request’ the Operator needs several business days to ensure that all of the components of the tour package can be confirmed for you. This process may not be interrupted by a request to cancel. As a result, if the request comes back approved you will be charged for the full amount, and if, as a Traveller, you cancel such a booking, this does not entitle you to any refund. If the Operator cannot confirm your request, you will receive a full refund.
Operator Cancellations and Refunds If an Operator cancels a confirmed booking made via the Services, a refund of the paid amount for such booking will be made to the applicable Traveller within a commercially reasonable time of the cancellation by the Operator and the Traveller may receive an email or other communication from Central Asia Tours containing non-binding suggestions for alternative Listings and other related information. If an Operator cancelled a confirmed booking and you, as a Traveller, have not received an email or other communication from Central Asia Tours , please contact Central Asia Tours at [email protected].

Applicable Law, Jurisdiction and Dispute Resolution
These Terms and the provision of the Services shall be governed by and construed in accordance with the laws of the Uzbekistan.
Any dispute arising out of these Terms and the Services shall be exclusively determined by the courts of the Uzbekistan and you attorn to the exclusive jurisdiction of such courts.
Severability
If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms or part thereof invalid or unenforceable, that provision will be enforced to the maximum extent permissible with the invalid or unenforceable provision or part thereof severed, and the other provisions of these Terms will remain in full force and effect.
The commercial relationship between Central Asia Tours and Operators are governed by separate agreements. Operators may have, declare applicable or require acceptance of their own terms and conditions for the use, access and consummation of the Tour (which may include disclaimers and limitations of liability).
Modifications
Central Asia Tours reserves the right to modify the Terms at any time without prior notice. Any changes will become effective immediately upon use of the Site, Application and Services post change constituting an acceptance of the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site, Application and Services. Central Asia Tours any amounts collected by Central Asia Tours or its third-party payment processor will be refunded to the Traveller within a commercially reasonable time, depending on the selections the Traveller made via the Site and Application, and any pre-authorization of such Traveller’s credit/debit card will be released.
Once your booking is confirmed by the applicable Operator, the Total Cost of your Tour is subject to the cancellation and payment terms of the Operator. Please carefully read the terms and conditions of the Operator as it pertains to the applicable Tour and important information in the Listing, the booking page and your reservation confirmation for policies as applied by the Operator. A cancellation must be done via your booking conversation page, and, in accordance with the rules and procedures of the Operator.
If you are advised that your booking is on an ‘on request’ basis (which is typically the case for tours booked shortly prior to departure), the Total Cost of your Tour is subject to the cancellation and payment terms of the Operator from the moment when you have submitted the booking request. When a tour is ‘on request’ the Operator needs several business days to ensure that all of the components of the tour package can be confirmed for you. This process may not be interrupted by a request to cancel. As a result, if the request comes back approved you will be charged for the full amount, and if, as a Traveller, you cancel such a booking, this does not entitle you to any refund. If the Operator cannot confirm your request, you will receive a full refund.
Operator Cancellations and Refunds. If an Operator cancels a confirmed booking made via the Services, a refund of the paid amount for such booking will be made to the applicable Traveller within a commercially reasonable time of the cancellation by the Operator and the Traveller may receive an email or other communication from Central Asia Tours containing non-binding suggestions for alternative Listings and other related information. If an Operator cancelled a confirmed booking and you, as a Traveller, have not received an email or other communication from Central Asia Tours , please contact Central Asia Tours at [email protected]